JessicurlAustralia.com

Name: Jessicurl Australia
Telephone: 0428 892217

JESSICURL SHAMPOO FOR CURLS
JESSICURL CONDITIONERS FOR CURLS
JESSICURL STYLING PRODUCT FOR CURLS
OUR PRICES INCLUDE POSTAGE WITHIN AUSTRALIA
Order before noon week days for same day despatch.

0428 892217

Shipping & Payment Info

Store/Shipping & Payment Info

WELCOME TO JessicurlAustralia.com, an online business of ADNET Audio & Internet Advertising (established 1995).

If there are any problems on our site please contact us. If you are unable to add items to the shopping cart check your cookie settings in your browser - you will need to allow 3rd party cookies

We pride ourselves on same day despatch however if there is to be an unforeseen delay we will be in contact.

PHONE: 02 9045 0007 or 0428 892217. To Shop by phone. Just have your credit card or other details handy. We were switched to NBN Feb 2017 and that includes our phone. If you can't get through please call the mobile or send an email.

SHOPPING: To purchase items simply select the ”ADD to Cart” button next to the item you would like which adds the item to your cart. Items in the cart may be viewed at any time and changed. This is done through the ‘View Cart’ button. When you have finished making purchases follow instructions to the check out which takes you to our secure server for payment. You will receive a copy of your order via email and we ask that you check it thoroughly and notify us immediately if anything is amiss.

PRICES: All our prices are in Australian Dollars. Despite the volatile dollar we strive to maintain the best possible consistent pricing.

STOCK Levels: We endeavour to have enough stock to cover orders at all times. We will contact you if we are unable to fill your order or if we expect a delay. When applicable, discounts only apply to items in stock.

DELIVERY:
We use Australia Post services for deliveries Australia wide as they provide a completely traceable and secure service. Orders placed before midday (AEST) each working day will be shipped the same day with delivery according to the postage option chosen.

Our domestic parcels include transit insurance and tracking however you will need to select Post with Signature if your parcel cannot safely be left at the premises and mail theft is likely. Transit insurance ceases once the parcel is delivered.

Express Post delivery is overnight for destinations within Australia Post's National Network.
Regular Post delivery is 2 to 10 days.
For delivery of urgent orders please let us know as we may be able to help.
Delays can be expected for delivery to remote areas of Australia but then if you live there you will already be aware of this.
Delivery can be arranged to most international destinations. If your country is not listed please contact us.

TRACK YOUR ORDER:

When your order is shipped we will send you an email notifying you that it has been despatched and provide you with an unique tracking number. You can then track the delivery of your parcel by visiting the Australia Post Tracking Facility and entering your tracking number.

If you’re not home when Australia Post attempts delivery they may not leave you a card indicating the option for another delivery time or direct you to your local Post Office where you may pick up the parcel. If you have chosen SAFE DROP then you relinquish any rights to compensation via transit insurance should the parcel go missing. We do not encourage "authority to leave" instructions and prefer for items not to be left in a safe place for security purposes.

Postage options available for your selection include transit insurance and tracking however you will need to select Signature Required postage option if your parcel cannot safely be left at the premises. Transit insurance cover ceases once a parcel is deemed delivered.

Please note if you include delivery instructions to leave your order because no-one is home to accept delivery, we regrettably cannot accept claims for loss or damage which may arise.

Australia Post offers an excellent service called MYPOST DELIVERIES which allows you to take control of when and where your precious online orders are delivered. This is well worth investigating given the rise in popularity of online shopping and the likelihood in some neighbourhoods for items to disappear. PARCEL COLLECT and PARCEL LOCKER are also options they offer to guard against theft and we strongly advise taking these options especially in the current climate where the health crisis is witnessing desperate actions by people.

Theft is a police matter.

DAMAGED OR MISSING ORDER: All our parcels are insured for loss or damage in transit. Once an order has been delivered then liability rests entirely with you. If this is of concern then please choose the postage option with Signature. Mail theft is a police matter and will need to be reported to Crimestoppers.

Please note that any issues with orders must be reported within 24 hours of receipt.

WHERE IS MY ORDER? This is one question we strive not to hear because we keep you in the loop every step of the way. First thing to do is to insert the tracking number we have emailed you into the Australia Post Tracking Facility. If the facility returns a response of DELIVERED and yet you don't have the order in your hot little hands then the next thing you should do to check with other occupants of your home/work in case they have taken delivery. Check your front porch or near your mailbox. After that, telephone Australia Post on 13POST and register the fact. Email us so that we're aware of the issue. Australia Post will then investigate the matter.

PAYMENT: Using our fully secure online purchasing facility. It is as simple as selecting which payment options you choose and clicking on the appropriate option. To send sensitive payment details across the Internet we use the PayPal secure server which protects credit card details. Please note that all customer details are treated with the utmost discretion and our mail order list will not be provided to anyone else.

If you are transferring funds from a Pay Pal account then make sure it is in your name. Disputed payments via Pay Pal may result in additional fees for debt collection.

You may prefer to call us with your credit card details. Please note that it is only processed in our ADNET office where details are secure. We have been authorised by Westpac Bank to process phone and mail order credit card payments since 1996. We accept Visa and Mastercard either over the phone or via PayPal. Please note that the transaction will be itemised on your statement as ADNET AUDIO INTERNET or ADNET SHOPS

Credit cards are processed before orders are accepted, to confirm payment has been made due to credit card fraud problems. Credit card fraud can not and will not be tolerated. It undermines the entire growth of the Internet and computer companies worldwide.

We reserve items you order however if payment is not received within 2 days then the goods will be returned to stock and made available for sale.

GUARANTEE: We take pride in our service. If for any reason you are dissatisfied, please contact us. We have extensive experience in retail, both the physical world and online.

Jessicurl Products are developed and manufactured in the USA. The expiry date for all products is 12 months from manufacture. Customers are advised to store products in a cool or room temperature location, close the cap after use, and keep water and other things out of the bottle.

Should you have any concerns with regard to the product or its performance we will liaise with the manufacturer on your behalf. Please note that any returns will be at your own expense.

Thank you for shopping with us. We are long time sponsors of Assistance Dogs Australia and a percentage of each sale helps give freedom and independence to people with disabilities.

Assistance Dogs Australia trains dogs in community settings to assist people with physical disabilities, to give people more confidence and to help them achieve a greater level of independence.

The Assistance Dogs are fully trained to international standards and ALWAYS provided to people with physical disabilities free of charge. Each Assistance Dog costs the charity just over $26,000 which covers the two year training period and lifetime support.

To learn more about their work CLICK HERE>>

We are also a key sponsor of The Rescue Collective's Transport and Hub Coordination Bushfire rescue. With an early start to the 2019 bush fire season both people and animals were caught in firestorms that swept across vast tracks of land. Devastating apocalyptic conditions in areas of Australia that were usually so wet nothing caught fire. Brisbane's Rescue Collective sprung into action launching a massive operation to assist and save our wildlife, an effort that will continue for some months.

Many wonderful people have volunteered their time and vehicles to transporting urgent food and medical supplies up and down the east coast. We are time poor so we decided to donate on an ongoing basis. Your purchases help us to support this effort.

About JessicurlAustralia.com

JessicurlAustralia.com is an online shop enabling access to Jessicurl curly hair products in Australia.

Our prices include postage to any Australian address.

From our Brisbane base we despatch every week day via Australia Post. Orders completed by noon go in that day's post. After that they MAY go in that day's post.

If you do not select a fragrance we will send “No Fragrance Added” by default.

If you allergic to fragrance then please specify “No Fragrance Added”

Prices include Standard post (2 - 10 days). You have the option to select Express Post (1 - 2 days) and/or Signature on Delivery. If mail theft is an issue in your area then choose Signature on Delivery.

Your patronage enables us to support Assistance Dogs Australia and Wombat Awareness Org

LOVE YOUR CURLS!!

These products are not just a promise, they really work! Easy to apply and I'm out the door ready to party :-)

Luke

An Aussie Curly

Meet Jessicurl's inspirational curly

Jess

Creator of Jessicurl

Mortified when her hair turned curly at 14, with her Dad's encouragement Jess created Rockin Ringlets in Sep 2002. Since that time 3 more styling products, 3 conditioners, 2 cleansers and 2 oils have been added to the range.

The path to loving our curls is not easy, but many of us have made it and many are in the process with much thanks to Jess who sadly passed away June 10 2023.

Be inspired by her TEDx Talk on the power of individual impacts. Jess’s “Ted Talk”.

Our endeavour is to despatch all orders received by noon week days that same day with Australia Post.

As soon as we have posted your order we will send you notification which will include a tracking number.

Copy and paste your tracking number into Australia Post's Online tracking facility - https://auspost.com.au/mypost/track/#/search

Alternatively track and manage your deliveries with the Australia Post mobile app

Australia Post also offers a free Parcel Locker service to secure your deliveries:

Free to use for Australia Post deliveries and accessible 24/7

Easy to find with more than 400 locations near Post Offices, supermarkets and train stations

You'll have 48 hours to pick up your parcel once we notify you by SMS and email that it is ready to pick up

All you need to do is find a Parcel locker that suits you, update your preferences on your MyPost account and use the Parcel Locker address when shopping online. FIND OUT MORE HERE